2go Express Phone Numbers and Emails

Customer Service:

  • +6 332 888 3288
    Cebu
  • +6 382 234 3299
    Davao
  • +6 382 234 3300
    Davao
  • +632 779 9222
    Manila
  • +6 328 528 7000
Send Message

2go Express Emails:

Customer Service
Investors/ Franchising
Legal
Privacy Inquiries
careers@2go.com.p
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

2go Express Website:

2go Express Help Center:

Corporate Office Address:

2go Express
8th Floor Tower 1 Double Dragon Plaza Macapagal Blvd. cor. EDSA Ext.
Pasay City, Manila 1302
Philippines

Other Info (opening hours):

Monday to Saturday 8:00 AM to 6:00 PM

More contact details

2go Express Rating Based on 143 Reviews

Rating details

1.3
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

Summary of 2go Express Customer Service Calls

488 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 2go Express?

Shipping and Delivery Question:

  • “Follow up delivery of parcel”
  • “Inquire for delivery”
  • “Undelivered parcel”

Request for Information Question:

  • “Baggage inquiry”
  • “Inquiry”
  • “Reschedule”

Account Question:

  • “Account blocked”
  • “Retrieval of my password”
  • “Forgot to claim my baggage”

Cards Question:

  • “Credit card”
  • “Asking for my credit card delivery”
  • “Wallang update sa mga pasahero. Yung pinasan ko na iwanan nang barko dahil yung ksama naming pinsan walang spass pero me vaccination card naman. At dapat sinasabi nio kung anu kelangan na requirements sa byahe.”

Payments and Charges Question:

  • “Ask if there is payment for my bike.”
  • “Double payment for 1 passengers, need refund and further support.”
  • “Pending transactions”

Refund Question:

  • “About refunding ticket”
  • “Need refund”

Product/ Service Question:

  • “Rebook ticket”
  • “Magtatanong kung may bayhe manila bacolod mamayang gbe”
  • “I did verify my 2go but still not working but the money gone”

Activation/ Cancellation Question:

  • “Cancel flight”
  • “Cancellation”
  • “To verify sa ticket ko, kc na cancel nong 21 and na move sa 25?”

Return/ Replace Question:

  • “Replacement card”

Staff Question:

  • “Your customer service in gensan are so kupal. Hindi nila inaasikaso ang claim ng lost item. December pa kami nag file wala parin update. Di nila nilalakad ang reklamo namin.”

Other Question:

  • “Follow.up”
  • “Itenirary ticket book online”
  • “Gusto ko kng po sana yung exact location po ng 2go st.michael po”

Compare 2go Express To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

LBC Express image
3309 reviews
1.5
J And T Express Malaysia image
465 reviews
1.5
Ninja Van image
671 reviews
1.3
Write a review
Do you have something to say about 2go Express? What happened? What can we help you with?
Submit review Don't show this popup